Account Deletion
Delete Your DynaLink Connect Account
Use this page to request deletion of your DynaLink Connect account and associated app data.
Account and data deletion
DynaLink Connect users can request deletion of a customer, courier, or vendor account by contacting our support team from the email address or phone number linked to the account.
Email support@dynalinkconnect.co.zw with the subject line Delete my DynaLink Connect account. Include your full name, registered email address or phone number, and whether the account is a customer, courier, or vendor account.
What will be deleted
- Account profile details such as name, email address, phone number, saved addresses, and role-specific profile data.
- App data associated with the account, including saved preferences, support messages, and non-required account records.
- Courier or vendor account access and public profile data where applicable.
Data we may need to retain
Some order, payment, delivery, fraud-prevention, tax, accounting, dispute, or legal records may be retained where required by law or necessary to protect users and operate the marketplace. When retention is required, account access is removed and retained records are kept only for the required purpose.
Processing time
We aim to confirm deletion requests within 7 days and complete eligible account deletion within 30 days after verifying the account owner.